Homesteads Dental Care Centre, Stanford Le Hope.Homesteads Dental Care Centre in Stanford Le Hope is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 26th June 2013 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
24th May 2013 - During an inspection to make sure that the improvements required had been made
During our inspection we saw that the issues raised at the last inspection had been looked into and significant progress made to develop systems to assess quality, including a programme of audits and learning from incidents. These systems are not yet completely in place and further work is required to ensure that they are robust. We saw there were now systems in place for recording consent and monitoring that this was being done. People told us that they were asked for their consent prior to treatment being completed and that treatment options were discussed with them. One person told us, "Never been more satisfied....Best fitting dentures I have had in years". Another said that everyone who worked at the dental centre was, "Pleasant and friendly," and that, "As dentists go it's a fantastic practice". One person said that some of their appointments had either been cancelled or moved. When we spoke to the manager regarding this they told us that appointments are booked up to six months in advance and that one of the dentists was involved in teaching which was booked on a shorter notice period, this may have accounted for the cancellations. We spoke with three people all of whom were generally satisfied with the care and treatment provided.
22nd October 2012 - During a routine inspection
We spoke with two people who were using the service. The first person we spoke with was having root canal treatment and said that the dentist had not explained how many sessions of treatment the procedure would take. However, they said that the dentist always explained options and they were “friendly”. They said they were nervous about going to the dentist and in the past had to be sedated to receive treatment, but the dentist at Homesteads Dental Care Centre made them feel very comfortable and relaxed and they didn’t require sedation anymore. The second person we spoke with said the dentist talked through the processes and options and explained everything well. They said they were never given any treatments they did not need and that they were very good at giving injections. They said that emergency appointments were easy to get but at times appointments could be cancelled by the practice at short notice, which was a problem because they sometimes had to wait a long time for another one. We saw that staff interactions with people were very friendly and respectful.
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