This inspection was a follow-up of an inspection we carried out in November 2013. At the inspection in November 2013 we found that the provider had not operated or maintained the appropriate standards of cleanliness and hygiene in relation to the equipment and reusable medical devices they used.

During this inspection we found that the provider had made the required improvements. The provider had introduced systems that ensured appropriate standards of cleanliness and hygiene in relation to the equipment and reusable medical devices they used.

People who used the service told us that they liked the care and treatment they had received. A person said, ‘’The staff are friendly and caring and the dental treatment provided is excellent.’’

People were given information and support about their care or treatment. A person told us, ‘’The dentist first had a look in my mouth and then explained everything including what had caused the problem and what could be done to sort it out.’’ Another person said, ‘’The dentist always explains what they are doing and I have no worries at all.’’

The building and facilities where people received a service were clean tidy and well maintained.We found that the provider needed to make improvement to their systems for cleaning soiled dental instruments so the risk of spread of infections was minimised.

We found that the provider had carried out checks on staff before they were employed to make sure they were fit to carry out their roles and responsibilities.

The provider had a quality assurance system to monitor the quality of service provided.