We spoke to two people who used the service. They were positive about the staff there and the treatment they received. They told us they were given information about the treatment that they would need and this included how much it was going to cost them. People told us “they do really well, I always have information about my treatment and the cost before treatment begins” and “I have finally found a dentist I am happy with”.

We saw the comment book in the reception area and noted the comments were all positive. For example, “thank you to all at infinitidental, I now have no pain” and “thank you, my fears of dentists have now gone away”.

We saw that polices and procedures were in place to ensure the safety and wellbeing of people using the service. There were regular checks being made of the equipment in use and of medication that might be needed in the event of an emergency.