Ingleby Dental Practice was registered as a limited company in April 2012. This inspection was our first under the dental practice’s current registration. During our inspection we checked that people using the dental practice had access to examinations in private. We asked people how they were involved in their treatment planning and whether they were invited to give feedback about their experiences. We also looked at the provider’s records and toured the building to ensure that people received safe and effective treatment in a clean environment.

We met and spoke with staff and checked records. Following the visit we contacted, with their permission, a selection of people who had attended the practice for check ups or treatment the day of our visit. We received comments from five people using our email questionnaire. People who responded to our questionnaire expressed high levels of satisfaction with the practice. Comments included;

• ‘I had complete privacy at all times.’

• ‘I am sure any complaint I had would be sympathetically addressed by the surgery.’

• ‘All staff are very helpful & friendly.’

• ‘I am happy with the level of cleanliness.’

• ‘I have recommended the dentist to friends or people new to the area on more than one occasion.’