Invictus Medical Services Ltd, Ryde.Invictus Medical Services Ltd in Ryde is a Ambulance specialising in the provision of services relating to services for everyone, transport services, triage and medical advice provided remotely and treatment of disease, disorder or injury. The last inspection date here was 19th March 2020 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
18th February 2019 - During an inspection to make sure that the improvements required had been made
Invictus Medical Services Limited is operated by Invictus Medical Services Limited. The service provides an emergency and urgent care ambulance service by conveying patients from event sites to the local acute NHS trust. Invictus Medical Services Limited is not commissioned by other organisations to deliver services. The service had one emergency ambulance used to carry out the regulatory activities.
We previously inspected the service on 27 November 2018, following which the service was placed in special measures and rated inadequate. We took action and served a decision notice to urgently suspend the registration of the provider until 11.59pm on 28 February 2019, because we believed that people were or may be exposed to the risk of harm if we did not take this action.
We carried out a focused follow up inspection of Invictus Medical Services Limited on 18 February 2019 to assess whether the provider had made sufficient changes to the service to lessen the risk to people using the service. We gave the service two weeks’ notice of our inspection to ensure everyone we needed to speak with was available.
We found the following areas of improved practice:
However, we found the following issues that the service needs to improve:
This was not a full inspection and the rating and actions of the last report remain active until a comprehensive inspection is completed.
Following this inspection, we told the provider of additional areas that it must take some actions to comply with the regulations and that it should make other improvements, even though a regulation had not been breached, to help the service improve. We also issued the provider with one requirement notice that affected Invictus Medical Services Limited. Details are at the end of the report.
Nigel Acheson
Deputy Chief Inspector of Hospitals(South and London), on behalf of the Chief Inspector of Hospitals
27th November 2018 - During a routine inspection
Invictus Medical Services Limited is operated by Invictus Medical Services Limited. The service provides an emergency and urgent care ambulance service by conveying patients from event sites to the local acute NHS trust. Invictus Medical Services Limited was not commissioned by other organisations to deliver services. Work was acquired through tendering processes with event organisers. Although the provider told us they would provide patient transport services, if the opportunity arose, at the time of the inspection they were only delivering was emergency and urgent care services.
We inspected this service using our comprehensive inspection methodology. We gave the service two weeks’ notice of our inspection to ensure everyone we needed to speak with was available. We carried out the inspection on 27 November 2018. We had not carried out any inspections of the service previously.
The service had one emergency ambulance used to carry out the regulatory activities.
To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led?
Throughout the inspection, we took account of what people told us and how the service understood and complied with the Mental Capacity Act 2005.
The service provided by this service was emergency and urgent care.
We found the following issues that the service needs to improve:
However, we found the following areas of good practice:
Following this inspection, we told the service that it must take some actions to comply with the regulations.
The service was rated as inadequate overall. I am placing the service into special measures.
The service has also been subject to urgent enforcement action. Following this inspection we have used our enforcement powers to suspend the registration of Invictus Medical Services Limited to protect the safety and welfare of patients. The suspension will continue until 28 February 2019. Further details are shown in the table at the end of this report.
Services placed in special measures will be inspected again within six months. If insufficient improvements have been made such that there remains a rating of inadequate overall or for any key question or core service, we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating the service. This will lead to cancelling their registration or to varying the terms of their registration within six months if they do not improve.
Professor Sir Mike Richards
Chief Inspector of Hospitals
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