John Pounds Surgery in Portsmouth is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 30th December 2019
John Pounds Surgery is managed by Lake Road Practice who are also responsible for 1 other location
Contact Details:
Address:
John Pounds Surgery 3 Aylward Street Portsmouth PO1 3DU United Kingdom
Telephone:
02392812033
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Requires Improvement
Caring: Good
Responsive: Good
Well-Led: Requires Improvement
Overall:
Further Details:
Important Dates:
Last Inspection
2019-12-30
Last Published
2018-11-30
Local Authority:
Portsmouth
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at John Pounds Surgery on 29 September 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs. The practice was working towards becoming a Dementia friendly practice. All staff had received training on Dementia awareness and they were in the process of changing signage and floor coverings in the building. They had consulted with the patient participation group and dementia care organisations on this work.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour. The practice had a three year strategic plan and performance was monitored at regular intervals.
The areas where the provider should make improvement are:
Continue to identify patients who are also carers.
Continue to encourage patients to take part in national screening programmes.
Review arrangements to ensure that staff recruitment files always contain all necessary information.
Ensure that prescriptions used in printers are always logged and checked for security purposes.
Ensure that there is a system to identify the expiry dates of emergency equipment.
Ensure policies and procedures are always up to date.
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