Jones Dental Practice, Chorley.Jones Dental Practice in Chorley is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 29th August 2018 Contact Details:
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1st August 2018 - During a routine inspection
We carried out this announced inspection on 1 August 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Jones Dental Practice is in Chorley and provides NHS and private treatment to adults and children.
There are two small steps at the entrance of the practice which can limit access for people who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice.
The dental team includes six dentists (of which two are foundation dentists), seven dental nurses, one dental hygienist, one dental hygiene therapist, a practice manager and three receptionists. The practice has six treatment rooms of which two are on the ground floor.
The practice is owned by a partnership and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Jones Dental Practice is a senior partner.
On the day of inspection, we collected 19 CQC comment cards filled in by patients. During the inspection we spoke with two dentists, three dental nurses, the dental hygiene therapist, the dental hygienist, one receptionist and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday 8.00 – 4.30pm
Tuesday 9.00 – 6.00pm
Wednesday 9.00 – 7.30pm
Thursday 9.00 – 5.30pm
Friday 9.00 – 4.00pm
The practice does not close at lunchtime.
Our key findings were:
There were areas where the provider could make improvements. They should:
6th December 2012 - During a routine inspection
We did not speak with any patients during this inspection but had opportunity to view the results of patient surveys carried out by the practice. We noted that the results of patient surveys were extremely positive, with the vast majority of people expressing satisfaction with all aspects of their care and treatment. During this inspection we looked at a number of areas including how the provider promoted the care and welfare of people using the service and safeguarded their health and wellbeing. We found evidence that the service was compliant in all the areas we assessed.
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