Kilburn Dental Clinic, London.Kilburn Dental Clinic in London is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), dementia, diagnostic and screening procedures, learning disabilities, mental health conditions, physical disabilities, services for everyone, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 14th August 2014 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
18th July 2014 - During an inspection to make sure that the improvements required had been made
When we inspected on 5 July 2013, some of the premises and some equipment were not clean. This meant that the provider was failing to comply with the requirements of Regulation 12 of the Health and Social Care Act 2008 (HSCA) (Regulated Activities) Regulations 2010. At this inspection, we saw that the reception area had been refurbished. Action taken by the provider was sufficient to comply with the requirements of the regulation. When we inspected in July 2013, Disclosure and Barring (DBS) Service checks were not available. This meant that the provider was failing to comply with the requirements of Regulation 21 HSCA 2008. At this inspection, we saw that the provider had DBS checks on file and judged that the action taken was sufficient to comply with the requirements of the regulation.
When we inspected in July 2013, the provider did not have a registered manager in post. This meant that the provider was failing to comply with the requirements of Regulation 22 HSCA 2008. At the time of this inspection, a registered manager was in post. At our July 2013 inspection, we were told that although the manager met regularly with staff, there was no formal record of these meetings. This meant that the provider was failing to comply with the requirements of Regulation 23 HSCA 2008. At this inspection, we saw evidence that supervision meetings took place. We judged that the action taken was sufficient to comply with the requirements of the regulation.
5th July 2013 - During a routine inspection
The Kilburn Dental Surgery provides services mostly to NHS patients. Two dentists work at the clinic, one full time and one part time. The practice manager is based at the Swiss Cottage Dental Clinic, which is managed by the same provider. Patients told us that their needs were suitably assessed and treatment offered met their individual needs. We noted that the dentists provided patients with appropriate information and that the provider took note of the feedback given by patients. Not all of the premises were well maintained. There were no clear processes to ensure instruments or equipment were kept clean. This meant that patients were not protected from risk of acquiring health care associated infection. Patients told us that staff were knowledgeable and provided support in line with professional boundaries and their wishes. They described staff as “helpful” and told us they were “very friendly.” We noted that the provider did not always carry out appropriate checks on staff prior to them commencing employment. The provider had not appointed a registered manager since November 2011. This meant that patients' care was not overseen by an appropriate person. Staff were not always supported with personal development in order to allow them to meet patients’ needs. Patients told us that they felt confident to raise any concerns with the provider. The provider had an appropriate complaints policy.
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