Kimbolton Medical Centre, Newtown, Kimbolton, Huntingdon.
Kimbolton Medical Centre in Newtown, Kimbolton, Huntingdon is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th June 2016
Kimbolton Medical Centre is managed by Kimbolton Medical Centre.
Contact Details:
Address:
Kimbolton Medical Centre Hunters Way Newtown Kimbolton Huntingdon PE28 0JF United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Kimbolton Medical Centre on 19 April 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were thoroughly assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Feedback from patients about their care was consistently positive. Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
The caring attitude of staff was recognised in National GP Patient Survey data from January 2016, which showed that patients rated the practice higher than others for several aspects of care. For example, 100% of patients surveyed described their overall experience of the practice as good. This was higher than the CCG average of 86% and the national average of 85%.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt well supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
We saw several areas of outstanding practice including:
Staff were motivated and inspired to offer kind and compassionate care and worked to overcome obstacles to achieving this. For example, staff were keen to help patients from the travelling community. A member of staff from the practice visited a local travellers’ site to remind patients of appointments. Patients from the travelling community were able to arrange their appointments for a time when they would be in the local area.
The practice had an engaged patient participation group (PPG) which influenced practice development. The PPG had worked with the practice to set up a weekly relaxation therapy course for patients wth anxiety. This was run by a local therapist and patients could self refer into this service. Furthermore, the practice had recently held a mental health and wellbeing evening, which included talks from local services including Cambridgeshire MIND and the Samaritans.
The PPG had engaged with various organisations including students at the local boarding school to recruit members. As a result, the practice had two members of student age active within the PPG, providing representation for their population group.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Kimbolton Medical Centre on 19 April 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were thoroughly assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Feedback from patients about their care was consistently positive. Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
The caring attitude of staff was recognised in National GP Patient Survey data from January 2016, which showed that patients rated the practice higher than others for several aspects of care. For example, 100% of patients surveyed described their overall experience of the practice as good. This was higher than the CCG average of 86% and the national average of 85%.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt well supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
We saw several areas of outstanding practice including:
Staff were motivated and inspired to offer kind and compassionate care and worked to overcome obstacles to achieving this. For example, staff were keen to help patients from the travelling community. A member of staff from the practice visited a local travellers’ site to remind patients of appointments. Patients from the travelling community were able to arrange their appointments for a time when they would be in the local area.
The practice had an engaged patient participation group (PPG) which influenced practice development. The PPG had worked with the practice to set up a weekly relaxation therapy course for patients wth anxiety. This was run by a local therapist and patients could self refer into this service. Furthermore, the practice had recently held a mental health and wellbeing evening, which included talks from local services including Cambridgeshire MIND and the Samaritans.
The PPG had engaged with various organisations including students at the local boarding school to recruit members. As a result, the practice had two members of student age active within the PPG, providing representation for their population group.
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