Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory

Kirklands Surgery, Copnor, Portsmouth.

Kirklands Surgery in Copnor, Portsmouth is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th January 2018

Kirklands Surgery is managed by Kirklands Surgery.

Contact Details:

    Address:
      Kirklands Surgery
      111 Copnor Road
      Copnor
      Portsmouth
      PO3 5AF
      United Kingdom
    Telephone:
      02392663368

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2018-01-15
    Last Published 2018-01-15

Local Authority:

    Portsmouth

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

29th November 2017 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall. (Previous inspection 08 January 2015 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive/focused inspection at Kirklands Surgery on 29 November 2017.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.

  • Staff involved and treated patients with compassion, kindness, dignity and respect.

  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.

  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

  • The practice made reasonable adjustments when patients found it hard to access services. For example, the practice employed a community nurse practitioner who undertook health checks for patients with long term conditions, who were unable to attend appointments at the practice, within their own home.

  • The practice used a text message system to engage patients with services that helped them to live healthier lives.

  • The practice offered patients minor surgery during extended hours appointments and held flu clinics on Saturdays for patients who would not be able to attend during the week.

The areas where the provider should make improvements are:

  • Continue to review processes for identifying patients who are also carers.

  • Continue to ensure clinical auditing processes evidence positive outcomes for patients.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice
8th January 2015 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall. (Previous inspection 08 January 2015 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive/focused inspection at Kirklands Surgery on 29 November 2017.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.

  • Staff involved and treated patients with compassion, kindness, dignity and respect.

  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.

  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

  • The practice made reasonable adjustments when patients found it hard to access services. For example, the practice employed a community nurse practitioner who undertook health checks for patients with long term conditions, who were unable to attend appointments at the practice, within their own home.

  • The practice used a text message system to engage patients with services that helped them to live healthier lives.

  • The practice offered patients minor surgery during extended hours appointments and held flu clinics on Saturdays for patients who would not be able to attend during the week.

The areas where the provider should make improvements are:

  • Continue to review processes for identifying patients who are also carers.

  • Continue to ensure clinical auditing processes evidence positive outcomes for patients.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

Latest Additions: