This inspection took place on 19 and 20 June and 04 July 2017 and was unannounced.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Leeds Learning Disability Community Support East and North East Leeds is a service that supports adults with learning disabilities to live their day to day lives in shared accommodation or their own flats. The registered office is based in Potternewton in Leeds with four sub offices around East and North East Leeds.

Medicines were managed and stored safely. Medication Administration Records (MAR) were signed to indicate that people's prescribed medicine had been taken. Prescribed creams were recorded on a cream chart with a body map to provide visual instructions; they were signed as given on the MAR.

People were supported to live as independently as they were able. They had person centred support plans which detailed what was important for them and the amount of support they needed. People told us they were happy with the support they received and we saw positive interactions with people and staff.

People had access to a wide range of activities in the community some of which they accessed with support from staff. Some people attended a variety of organised day care and some chose to spend their day differently. People had one to one time with a member of staff; they discussed with staff what they would like to do. One person was going on a trip pursuing an interest which they were looking forward to.

Staff were enthusiastic and seemed relaxed and confident when carrying out their work. They were able to tell us about peoples likes and dislikes and we heard people being offered choices. People had enough to eat and drink and they were involved in choosing and planning their own meals.

People's risks were assessed and plans developed to ensure care was provided safely. A variety of risks were assessed which included a moving and handling risk assessment and an eating and drinking risk assessment. Where a risk was identified, there was a plan to manage the risk.

There were enough staff to meet people's needs. Staffing was planned around people's activities and there were regular staff to cover any gaps in the roster. Staff had appropriate safety checks before starting work in the service.

People had access to healthcare when they needed it.

People were treated with dignity and respect and their privacy was maintained. Staff responded positively to people. Two way discussions took place with people when planning their activities.