Liberty Bridge Road Practice, Olympic Park, London.
Liberty Bridge Road Practice in Olympic Park, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 22nd November 2016
Liberty Bridge Road Practice is managed by Hurley Clinic Partnership who are also responsible for 13 other locations
Contact Details:
Address:
Liberty Bridge Road Practice 40 Liberty Bridge Road Olympic Park London E20 1AS United Kingdom
Telephone:
02084967000
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2016-11-22
Last Published
2016-11-22
Local Authority:
Newham
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Liberty Bridge Road Practice on 8 June 2016. Overall the practice is rated as Good.
Our key findings across all the areas we inspected were as follows:
There was a comprehensive reporting system for reporting and recording significant events, incidents and safety alerts.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the telephone system and enhanced reception staff training undertaken as result of complaints and concerns.
The practice used innovative and proactive methods to improve patient outcomes, working with other local providers to share best practice. For example they are part of”Clinical communities” of 15 practices in the Hurley Group. Clinical Communities is a networking service that links health professionals by therapy area, it allowed the practice to seek advice when needed, recognise trends across their locality and work together to solve problems.
The practice is aware of their local population and has opening hours to suit them.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
The provider should take steps to improve access to the service by reviewing the availability and length of appointments and improving patient satisfaction with telephone access.
Involve patients in making decisions about their care
Implement effective arrangements for prescription pads security.
The practice must insure that it has effective governance including assurance and auditing systems and processes and maintain accurate, complete and detailed records such as fire risk assessment and infection control audits and any remedial actions highlighted and actioned.
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