Liberty House Clinic Limited, Luton.Liberty House Clinic Limited in Luton is a Rehabilitation (substance abuse) specialising in the provision of services relating to accommodation for persons who require treatment for substance misuse and substance misuse problems. The last inspection date here was 24th June 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
4th January 2017 - During a routine inspection
We do not currently rate independent standalone substance misuse services.
We found the following issues that the service provider needs to improve:
However, we also found the following areas of good practice:
1st January 1970 - During a routine inspection
We do not currently rate independent standalone substance misuse services.
We found the following areas of good practice:
• Staff had access to radios and mobile phones during 1:1 and group sessions, meaning they could contact other staff for support during an emergency if required. Staff gave clients who were detoxing from substances a radio to contact staff.
• The service had recently been decorated; furnishings were clean and well maintained. All communal areas were clean and in good order. The clinic room was clean and tidy.
• Overall, 100% of staff had completed mandatory training.
• All clients had a risk assessment and a risk management plan.
• Medical assessments completed by the medical team were comprehensive, there was a clear medicines management process in place, all medication was stored appropriately. Physical health checks were completed by the medical team before initiating a treatment and detoxification plan. Staff completing blood pressure checks, breathalysing, and urine drug testing were fully trained.
• The service reported incidents effectively, and learning from incidents was shared through various meetings.
• Care plans were personalised, recovery orientated, holistic and looked at strength areas for each client.
• Clients had access to a range of therapeutic groups and activities to support treatment.
• All staff, including bank staff had received a thorough induction, were regularly supervised and all eligible staff had an appraisal.
• Clients we spoke with told us staff were helpful, caring, approachable and they felt safe using the service.
• Family members received support and learnt how to offer encouragement to their loved one on discharge through attending weekly family groups.
• Clients formulated their own discharge plans which included arrangements for unplanned exit from the service. On occasions where a client would want to disengage from treatment, the service would ensure that the client was able to get home safely and the client’s family would be informed.
• The service held weekly community meetings where clients were encouraged to raise any issues with staff.
• Staff morale at the service was high. Staff told us that they felt valued and rewarded within their roles; staff said they all worked well together as a team.
However, we also found the following issues that the service provider needs to improve:
• Some clients we spoke with felt they could have been more involved with their care plan.
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