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Long Lane Medical Centre, Aintree, Liverpool.

Long Lane Medical Centre in Aintree, Liverpool is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th May 2016

Long Lane Medical Centre is managed by Long Lane Medical Centre.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-05-20
    Last Published 2016-05-20

Local Authority:

    Liverpool

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

21st April 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Long Lane Medical Centre on 21 April 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • The practice had good facilities including disabled access, translation services and a hearing loop. The practice was tidy but some flooring and cleaning equipment needed replacing. Recommended guidance needed to be followed to ensure the standard of cleanliness in the building was maintained.

  • There were systems in place to mitigate safety risks including analysing significant events and safeguarding.

  • Patients’ needs were assessed and care was planned and delivered in line with current legislation.

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.

  • Information about services and how to complain was available. The practice sought patient views about improvements that could be made to the service; including having a patient participation group (PPG) and acted, where possible, on feedback.

  • Many of the staff had worked at the practice for a long time and knew the patients well. Staff worked well together as a team and all felt supported to carry out their roles.

There was an example of outstanding practice:

  • The practice dedicated one session a week for one of the GP partners to work on quality improvement. Part of this role involved resourcing new information and guidance and cascading this information to weekly clinical meetings for discussion with all clinicians. In addition, the GP produced a simplified version of the guidance. This outlined the key points for ease of reference and to promote a unified approach to following the guidance.

However, the areas where the provider should make improvements are.

  • Replace vinyl flooring and cleaning equipment (where necessary) and also follow relevant guidance to help improve the standard of cleanliness of the building.

  • Have a monitoring system in place for any blank prescriptions still in stock.

  • For clinicians to improve their understanding of current legislation in relation to reporting deaths to the coroner for patients subject to deprivation of liberty safeguards (DoLS).

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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