Longford Dental Centre - Maidstone, Maidstone.Longford Dental Centre - Maidstone in Maidstone is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 12th November 2015 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
14th April 2015 - During a routine inspection
We carried out a comprehensive inspection of Longford Dental Centre on 14 April 2015.
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
Background
The practice provides NHS dental treatment and private dental treatment.
The practice has three dental treatment rooms and a decontamination room for cleaning, sterilising and packing of dental instruments. The treatment rooms, reception area and waiting room are on the ground floor.
The practice has a full time practice manager who is supported by the principal dentist who is registered with the Care Quality Commission as the registered manager. They are legally responsible for making sure the practice meets the regulations from the Health and Social Care Act 2008 relating to the quality and safety of care.
The practice has three dentists, and three dental nurses. The practice manager and clinical team are supported by two receptionists.
Before the inspection we sent Care Quality Commission comment cards to the practice for patients to use to tell us about their experience of the practice. We collected twenty nine completed cards. These provided a positive view of the service the practice provides. Patients told us that the care and treatment they received was caring, patient and thorough. They praised the skills of the clinical staff and the professionalism of the whole practice team.
Our key findings were:
Patients were pleased with the care and treatment they received and complimentary about the dentists and all other members of the practice team.
27th March 2012 - During a routine inspection
People told us they were very satisfied with the practice. They said they never had to wait long for appointments, and in an emergency they had always been seen on the same day. People said their treatment plans were always explained and discussed with them, including choices about treatment and costs. People said that the practice was always clean, and all the staff were friendly, welcoming and respectful.
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