Lonsdale Dental Centre, Tunbridge Wells.Lonsdale Dental Centre in Tunbridge Wells is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, diagnostic and screening procedures, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 8th February 2014 Contact Details:
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19th December 2013 - During a routine inspection
We spoke with four patients who told us that they were happy with the service provided. Patients told us they were very satisfied with the practice. They said they never had to wait long for appointments, and in an emergency they had always been seen on the same day. One person said “I have had a wonderful experience, the staff are delightful”. Another person said “Staff are very efficient at all times”. Patients said their treatment plans were always explained and discussed with them, including choices about treatment and costs. Patients said that the practice was always clean, and all the staff were friendly and welcoming. We found that there were effective systems in place to reduce the risk and spread of infection. We found that patients who used the service understood the care and treatment choices available to them. We found that the provider had an effective system to regularly assess and monitor the quality of service that patients received.
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