We carried out this inspection to check that improvements had been made in respect of a shortfall identified during our previous visit on 12 September 2013. We spoke with three people who used the service and three staff to obtain their views.

People we spoke with were very satisfied with the service being provided. Their comments included, “They’re lovely; they’re very efficient” and “”I don’t have the fear I used to have; I feel really confident with her. I would recommend her to anyone.”

We found the necessary improvements had been made. People were cared for by staff who were supported to deliver care safely and to an appropriate standard.

We spoke with three people to find out their opinions of the dental practice. People were complimentary about the practice and the treatment they had received. One person told us, “They’re very friendly. The work is ‘top notch’.” Other comments included, “It’s first class,” “I couldn’t fault them,” "I could not praise them highly enough. I’ve recommended them to everyone I know," and “I’m very happy with them.”

We found that people who used the service were provided with information about care and treatment available at the practice.

People were complimentary about the treatment they received. They described the treatment as “absolutely fantastic” and “a very pleasant experience.” We concluded that care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

People told us that the practice was “immaculate.” We found that there were effective systems in place to reduce the risk and spread of infection.

People informed us that they thought staff were "well trained." One person said, "I couldn’t fault them." This showed that the provider had secured high standards of care by creating an environment in which clinical excellence could do well.

There was an effective system in place to regularly assess and monitor the quality of service that people received.