During our inspection we spoke with three dentists, one dental nurse, two trainee dental nurses and the practice manager. We looked at the records for eight people who had used the service.

Following our visit we spoke with six people over the telephone so that we could get their views of the service provided. All the people we spoke with were very positive about their experiences. They felt they were given enough information about their treatment options and were always asked about their medical history. One person told us “I have nothing bad to say about them”. Compared to treatment they received at other practices another person said "The service is a lot better than I have been used to”.

We found that people received the care and treatment they needed and records detailed the treatment people had received.

There were infection prevention procedures in place to minimise the risk of infection. Decontamination procedures were followed to ensure instruments were being hygienically cleaned.

We saw that systems were in place to support staff in their role. There were systems in place to monitor quality of service and identify improvements where needed.