Meon Medical Centre, Lower Quinton, Stratford Upon Avon.
Meon Medical Centre in Lower Quinton, Stratford Upon Avon is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th October 2017
Meon Medical Centre is managed by Meon Medical Centre.
Contact Details:
Address:
Meon Medical Centre Goose Lane Lower Quinton Stratford Upon Avon CV37 8TA United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Meon Medical Centre on 8 August 2017. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Patients’ needs were assessed and care was delivered in line with current guidelines. Staff had the appropriate skills, knowledge and experience to deliver effective care and treatment.
Services were planned and delivered to meet the needs of the practice population, for example, the practice considered the care and social needs of its patients aged over 75 and had introduced initiatives to help meet these. For example, An over 75s co-ordinator worked with the practice team to identify elderly patients who were lonely or socially isolated. Those identified were offered support.
Patients told us they were treated with dignity, respect and compassion. Patients were involved in decisions about their care and treatment. Patients also said GPs gave them enough time, were respectful and gave them all the information they needed. Results from some areas of the National GP Patient Survey published in July 2017 showed the practice was performing substantially above local and national averages.
Urgent same day patient appointments were available when needed. All patients we spoke with and those who completed comment cards before our inspection said they were always able to obtain same day appointments.
Information about how to complain was available and easy to understand. The practice received very few complaints from patients. Those they received were reviewed to ensure lessons learned were not repeated.
Risks to patients were assessed and well managed both within the practice and its associated dispensary.
There were clearly defined processes and procedures to ensure patients were safe and an effective system in place for reporting and recording significant events and were fully reviewed at every staff meeting.
In addition to formal planned meetings, staff met briefly on a daily basis to identify and find solutions for the challenges and concerns of each day.
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