People who use the service were given appropriate information and support regarding their care or treatment. We looked at treatment records for four people and saw that the dentist discussed treatment options with people and the risks and benefits involved in treatment.

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People’s dental needs were assessed before any treatment was planned. One person told us they had used the practice regularly over the past couple of years and said ''things have improved over time'' when speaking about the condition of their teeth. Another person said they had ''no complaints.''

There were effective systems in place to reduce the risk and spread of infection. There was an infection control policy and a dedicated infection control lead who was responsible for ensuring that all protocols were followed.

All staff carried out training relevant to their practice. We saw training certificates for one of the dentists and a dental nurse. This ensured they met their continual professional development (CPD) to maintain their professional membership with the General Dental Council (GDC).

The provider had a suggestions box in the reception area for people who use the service. This demonstrated that the views of people were sought to identify areas for improvement.