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Care Services

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Mill Bank, Water Street, Stafford.

Mill Bank in Water Street, Stafford is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 19th July 2017

Mill Bank is managed by Mill Bank.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-07-19
    Last Published 2017-07-19

Local Authority:

    Staffordshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

27th June 2017 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We previously carried out an announced comprehensive inspection at Mill Bank Surgery on 17 May 2016. The overall rating for the practice was as ‘Good’ with requires improvement in providing a well led service. The full comprehensive report on the 17 May 2016 inspection can be found by selecting the ‘all reports’ link for Mill Bank Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 27 June 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation identified in our previous inspection on 17 May 2016. This report covers our findings in relation to those requirements.

Overall the practice is rated as Good.

Our key findings were as follows:

  • The provider demonstrated that they shared information about serious incidents, with other relevant individuals or bodies without delay.

  • The practice had developed their significant event reporting process and ensured all incidents were recorded, reported and audited to maximise learning.

  • Nurse appraisals were carried out by GPs.

  • Patient paper record storage had been risk assessed and a locked area within the building was in the process of being developed.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

17th May 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We previously carried out an announced comprehensive inspection at Mill Bank Surgery on 17 May 2016. The overall rating for the practice was as ‘Good’ with requires improvement in providing a well led service. The full comprehensive report on the 17 May 2016 inspection can be found by selecting the ‘all reports’ link for Mill Bank Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 27 June 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation identified in our previous inspection on 17 May 2016. This report covers our findings in relation to those requirements.

Overall the practice is rated as Good.

Our key findings were as follows:

  • The provider demonstrated that they shared information about serious incidents, with other relevant individuals or bodies without delay.

  • The practice had developed their significant event reporting process and ensured all incidents were recorded, reported and audited to maximise learning.

  • Nurse appraisals were carried out by GPs.

  • Patient paper record storage had been risk assessed and a locked area within the building was in the process of being developed.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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