Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory


Miller Street Surgery, Newcastle Under Lyme.

Miller Street Surgery in Newcastle Under Lyme is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 14th August 2017

Miller Street Surgery is managed by Miller Street Surgery.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-08-14
    Last Published 2017-08-14

Local Authority:

    Staffordshire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

1st August 2017 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We previously carried out an announced comprehensive inspection at Dr S Javaid & Partners (also known as Miller Street Surgery) on 12 July 2016. The overall rating for the practice was ‘Good’ with requires improvement for providing a safe service. Since the last inspection in July 2016 Miller Street Surgery changed its Care Quality Commission registered provider name from Dr S Javaid & Partners to Miller Street Surgery. The full comprehensive report for the 12 July 2016 inspection can be found by selecting the ‘all reports’ link for Dr S Javaid & Partners on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 1 August 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation identified in our previous inspection on 12 July 2016. This report covers our findings in relation to those requirements.

Overall the practice is rated as Good.

Our key findings were as follows:

  • The provider had ensured recruitment checks for newly recruited staff met legislative requirements.

  • All staff that provided a chaperone service had Disclosure and Barring Service checks in place and had completed online chaperone training.

  • All persons employed had timely access to training updates.

  • The practice had completed regular analysis of significant events to identify any common trends, maximise learning and help mitigate further errors.

  • We found the practice had implemented a system to ensure patients who took long-term medicines were in receipt of appropriate monitoring and results were checked by the GPs before medicines were prescribed.

  • The practice had ensured prescriptions were checked regularly to ensure they were collected by patients.

  • The practice had improved on the identification of patients who may be carers.

  • Registers held of vulnerable children and adults were reviewed by the practice. The practice implemented regular meetings with the Health Visitor and current and vulnerable patients were clearly identified on the practice computer system.

  • We saw there had been improvement in the practice carer register since the inspection in July 2016. The findings of the inspection in July 2016 were that the practice computer system alerted staff if a patient was also a carer and had identified 33 patients as carers (0.5% of the practice list). The August 2017 inspection found that the practice had identified 101 patients as carers (1.5% of the practice list).

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

12th July 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We previously carried out an announced comprehensive inspection at Dr S Javaid & Partners (also known as Miller Street Surgery) on 12 July 2016. The overall rating for the practice was ‘Good’ with requires improvement for providing a safe service. Since the last inspection in July 2016 Miller Street Surgery changed its Care Quality Commission registered provider name from Dr S Javaid & Partners to Miller Street Surgery. The full comprehensive report for the 12 July 2016 inspection can be found by selecting the ‘all reports’ link for Dr S Javaid & Partners on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 1 August 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation identified in our previous inspection on 12 July 2016. This report covers our findings in relation to those requirements.

Overall the practice is rated as Good.

Our key findings were as follows:

  • The provider had ensured recruitment checks for newly recruited staff met legislative requirements.

  • All staff that provided a chaperone service had Disclosure and Barring Service checks in place and had completed online chaperone training.

  • All persons employed had timely access to training updates.

  • The practice had completed regular analysis of significant events to identify any common trends, maximise learning and help mitigate further errors.

  • We found the practice had implemented a system to ensure patients who took long-term medicines were in receipt of appropriate monitoring and results were checked by the GPs before medicines were prescribed.

  • The practice had ensured prescriptions were checked regularly to ensure they were collected by patients.

  • The practice had improved on the identification of patients who may be carers.

  • Registers held of vulnerable children and adults were reviewed by the practice. The practice implemented regular meetings with the Health Visitor and current and vulnerable patients were clearly identified on the practice computer system.

  • We saw there had been improvement in the practice carer register since the inspection in July 2016. The findings of the inspection in July 2016 were that the practice computer system alerted staff if a patient was also a carer and had identified 33 patients as carers (0.5% of the practice list). The August 2017 inspection found that the practice had identified 101 patients as carers (1.5% of the practice list).

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

Latest Additions: