We rated it them as good because:

• We found there had been improvements since the previous inspection.
• The service had systems to identify and minimise risks to patients.
• Staff awareness of how to protect patients form abuse had improved since the previous inspection.
• There were enough staff to provide the right care and treatment for patients.
• Patients record were clear and up to date and available when needed. This was an improvement since the previous inspection.
• Care and treatment was provided in line with national best practice guidance.
• We observed that staff treated patients with kindness and compassion and involved them in decisions about their care and treatment.
• Care and treatment was delivered to meet the individual needs of patients. Services for children had been improved with the recruitment of a play therapist.
• Waiting times for care and treatment were better than the England average.
• There were systems to monitor the quality and safety of care and a clear commitment to develop and improve services.
• Staff morale was good and they were supported by their managers to access development opportunities.

However:

• The ‘did not attend’ rate for outpatients was higher than the England average.
• The environment in the outpatients was crowded with limited space.
• Patient involvement was still in the early stages.