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Mount Pleasant Medical Centre, Mount Pleasant, Batley.

Mount Pleasant Medical Centre in Mount Pleasant, Batley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 27th September 2016

Mount Pleasant Medical Centre is managed by Mount Pleasant Medical Centre.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-09-27
    Last Published 2016-09-27

Local Authority:

    Kirklees

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

15th June 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Mount Pleasant Medical Centre on 15 June 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.

  • Risks to patients were assessed and well managed.

  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.

  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.

  • Patients said they did not always find it easy to make an appointment with a named GP. Urgent appointments were available the same day.

  • The practice had good facilities and was well equipped to treat patients and meet their needs.

  • The practice worked with other organisations and with the local community in planning how services were provided to ensure that they meet patients’ needs. For example, the practice was able to offer 24 hour blood pressure monitoring for patients with hypertension.

  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

  • The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvement are:

  • Establish a programme of auditing and monitoring to check that key policies and infection prevention and control( IPC) practices are being implemented appropriately.

  • Carry out Control of Substances Hazardous to Health (COSHH) risk assessments

  • Label clinical waste bags in line with current legislation and guidance.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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