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Care Services

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Mountaincare Ltd, Stanford Le Hope.

Mountaincare Ltd in Stanford Le Hope is a Homecare agencies specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, eating disorders, learning disabilities, personal care and physical disabilities. The last inspection date here was 8th February 2020

Mountaincare Ltd is managed by Mountaincare Ltd.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Requires Improvement
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2020-02-08
    Last Published 2016-07-19

Local Authority:

    Thurrock

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

26th January 2016 - During a routine inspection pdf icon

We inspected Mountaincare Ltd on the 26 January 2016 and completed home visits to people on 18 May 2016. Mountaincare Ltd is a domiciliary care agency that provides a range of services for people who live in the community. The services include personal care and end of life care, at the time of our inspection there were four people using the service. People who received support often spent time having respite care in hospices.

The service had a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were safeguarded because staff had an awareness of how to protect people from harm and ensure that their rights were upheld. People were cared for safely by staff who had been recruited and employed after appropriate checks had been completed. People’s needs were met due to staff having up to date information about their support needs. Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

Where appropriate, support and guidance was sought from health care professionals, including GPs and hospices. People were supported with their nutrition and hydration needs. Staff supported people with their medication as required.

Staff knew the people they were supporting and provided a personalised service. Care plans were in place detailing how people wished to be supported and people were involved in making decisions about their care. Staff were attentive to people's needs and treated people with dignity and respect.

 

 

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