This practice is located on the ground floor and was accessible to people who have restricted mobility. The premises consisted of a reception area, waiting room, two treatment rooms, a decontamination room and toilet. The dental team consisted of one dentist and three dental nurses.

During this inspection we spoke with the dentist, two dental nurses, three people who used the service and a carer.

We found that people were informed of their treatment options and their consent for treatment was obtained. One person who used the service said, “The dentist always discusses my treatment options with me.”

Dental records provided relevant information about the treatment people had received.

We found that the decontamination process for dental instruments was satisfactory to reduce the risk of cross infection. The environment was clean and tidy. One person who used the service said, “I have no concerns about the practice’s hygiene standards, it is always clean.”

The staff recruitment practices ensured that all staff were suitable to work at the surgery but the lack of up to date training could compromise staff’s skills and competence.

The practice had a quality assurance monitoring system in place to ensure people were not at risk of inappropriate care or treatment.