We carried out an announced comprehensive inspection on 13 June 2018 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant regulations.

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

MSMB Healthcare- Harley Street is an independent health service based in central London, where general practitioner services are provided.

Our key findings were:

• Systems were in place to keep patients safe and safeguarded from abuse.
• Doctors made use of NICE guidelines and peer reviewed each others’ consultations.
• There were systems to update external bodies such as GPs and consultants of care and treatment being provided.
• All members of staff were up-to-date with training relevant to their role.
• There were comprehensive risk assessments to mitigate current and future risks.
• Policies and procedures to govern activity were in place and reviewed annually.
• Emergency equipment and procedures kept patients and staff safe.
• Systems were in place to protect personal information of patients.