We spoke with four patients who were attending the practice for check ups or treatment. Patients told us that the dentist explained all the procedures and treatments to them and respected their decisions about their treatment and care. Their comments included: "my dentist really looks after me" and "she (the dentist) is fantastic; makes me feel really relaxed and takes time to explain everything fully."

All the patients spoken with told us that they were very satisfied with all aspects of the care and treatment that they had received and spoke highly about the staff.

Patients spoken with said that the service was clean and hygienic. We found that patients received care and treatment in a clean environment with infection control measures in place to minimise the risk of infection.

All staff that we spoke with were clear about their responsibilities and had the relevant qualifications, knowledge, skills and experience to carry out their role.

We found that records were stored securely and in an accessible way that allowed them to be located quickly.