We found that dental care was provided according to people's assessed needs and people were informed of their treatment choices. We saw that the waiting area was welcoming and had a range of information about dental care and oral hygiene.

We spoke with staff who told us about the quality checking and safety measures at the service to ensure a high quality and safe service. We saw that the service had effective audit systems to monitor cleanliness and infection control. We found that staff were trained appropriately and had the skills required to provide effective and safe care.

We spoke with three people to find out what it was like attending the service. People told us they were happy with the service. One person told us that, “Everything was fully explained and I was given good advice.” We saw satisfaction surveys in which people had provided positive comments about the service.