North Somerset Community Hospital, Clevedon.North Somerset Community Hospital in Clevedon is a Hospital, Long-term condition and Rehabilitation (illness/injury) specialising in the provision of services relating to diagnostic and screening procedures, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 25th March 2014 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
21st February 2014 - During a routine inspection
Clevedon Community hospital provided a wide range of outpatient services, rehabilitation inpatient care and a minor injury service for the people of North Somerset. We looked at service provision in these three areas of the hospital. During the inspection we spoke with eight patients, 14 staff and reviewed 16 care records. All the people we spoke with told us they were treated with dignity and respect and staff were “kind” and “helpful”. One person told us “it’s been a very good service and they have been very attentive”. Another person told us “it’s a pleasant change being treated and seen as an equal”. While a third person told us “I have been happy with my treatment”. The people who used the inpatient services told us they were not always given appropriate information and involved in making decisions about their care and treatment. However, people we spoke with in the outpatients department (OPD) and minor injury unit (MIU) told us everything had been explained and they had been fully involved in treatment decisions. We spoke with a visiting healthcare professional who told us “patients were delighted to be here”. Their opinion of the service provided was “they get good results”. We found from our inspection, overall people and relatives seemed very satisfied with the service being provided by Clevedon Hospital. We looked around the hospital and saw people were not always protected from the risk of infection because appropriate guidance had not always been followed. We spoke with staff and saw people were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard. We reviewed the complaint system and saw there was a complaint process available. However information about how to complain was not easily accessible.
8th August 2012 - During a routine inspection
Most of the people at the hospital were too ill to speak with us on the day of our visit. However, we did speak with three people who were patients on the ward. On the day of our visit there were 13 people in total staying on the wards. We received a number of positive comments about the care provided at the hospital. One person told us that their care had been 'excellent' and that they were 'well looked after'.
|
Latest Additions:
|
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
