This inspection took place on 20 June 2017 and was unannounced.

Northants accommodation and social care provides accommodation and personal care to up to 5 people who live within self-contained flats, and access the community independently. The service was staffed at all times. At the time of our inspection the provider confirmed they were providing care to 4 people. At the last inspection, in May 2015, the service was rated Good. At this inspection we found that the service remained Good.

People continued to receive safe care. Staff were recruited appropriately and there were enough staff to meet the needs of the people living at the service. People were consistently protected from the risk of harm and received their prescribed medicines safely.

The care that people received continued to be effective. Staff were well supported with supervision, training and on-going professional development that they required to work effectively in their roles. Health and nutrition was monitored and people received the support they required within this area.

People were well cared for and were treated with dignity and respect at all times. We saw that care plans had been written in a personalised manner and enabled staff to provide consistent care and support in line with people's personal preferences. People knew how to raise a concern or make a complaint and the provider had implemented effective systems to manage any complaints that they may receive.

The service was well run and had a positive ethos and an open culture. Staff told us that they had confidence in the manager's ability to provide consistently high quality managerial oversight and leadership.

We spoke with two people who used the service and they both gave us positive feedback about the support they received. They told us that the staff encouraged them to become independent and try to complete activities for themselves, or with an appropriate level of staff support. One person told us "I have nothing but love and admiration for these people. There is not one that is not caring or compassionate and I am looked after so so well".

We found that people's care plans did not contain sufficient information about the support that people required and we found that appropriate checks had not been completed on staff before they commenced employment. We found that suitable arrangements were in place to handle safeguarding concerns and the provider obtained people's feedback about the service. We also found that complaints were handled appropriately.

This inspection took place on 20 June 2017 and was unannounced.

Northants accommodation and social care provides accommodation and personal care to up to 5 people who live within self-contained flats, and access the community independently. The service was staffed at all times. At the time of our inspection the provider confirmed they were providing care to 4 people. At the last inspection, in May 2015, the service was rated Good. At this inspection we found that the service remained Good.

People continued to receive safe care. Staff were recruited appropriately and there were enough staff to meet the needs of the people living at the service. People were consistently protected from the risk of harm and received their prescribed medicines safely.

The care that people received continued to be effective. Staff were well supported with supervision, training and on-going professional development that they required to work effectively in their roles. Health and nutrition was monitored and people received the support they required within this area.

People were well cared for and were treated with dignity and respect at all times. We saw that care plans had been written in a personalised manner and enabled staff to provide consistent care and support in line with people's personal preferences. People knew how to raise a concern or make a complaint and the provider had implemented effective systems to manage any complaints that they may receive.

The service was well run and had a positive ethos and an open culture. Staff told us that they had confidence in the manager's ability to provide consistently high quality managerial oversight and leadership.