In this report, the name of a registered manager appears who was not in post and not managing the regulatory activities at this location at the time of our inspection. Their name appears because they were still a Registered Manager on our register.

We spent a significant proportion of our time talking with the new practice manager. They explained to us how they gained consent and showed us copies of signed consent forms and treatment plans. Each patient had an electronic care record as well as a paper record. We looked at five patient records and saw they all contained information about the person's medical history and details about treatment given. We saw evidence that treatment had been discussed and consent sought from the individual or their representative

We observed the treatment rooms were clean. A dental nurse showed us the decontamination rooms and talked us through the decontamination procedure.

We spoke with two people who were waiting to see the dentist and they told us they were happy with service they received. One person told us, "It's generally quite good." Both people told us they knew how to complain and we saw the complaints policy displayed in the reception area.