Old Forge House Dental Care, Derby.Old Forge House Dental Care in Derby is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 26th June 2014 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
3rd June 2014 - During an inspection to make sure that the improvements required had been made
We did not speak to any people who used the service during our visit. We found that various improvements had been made to protect people from the risk of infection. We saw that appropriate standards were followed relating to the cleaning of dental equipment. An appropriate cleaning area had been provided, and staff responsible for cleaning the equipment had attended relevant training. However, an audit system was not in place to ensure that essential standards of infection control and policies were being followed. The provider agreed to put a system in place, and assured us that an infection control audit would be completed by 30 June 2014. They also agreed to update the infection control policies to ensure they detailed the procedures followed in practice.
2nd May 2013 - During a routine inspection
We spoke with people who used the service. They told us staff were friendly and approachable and spoke to them in a respectful way. People we spoke with told us staff treated them with dignity and communicated well. One person told us “My family are all very happy here”. People told us they had discussed the treatment options available to them and felt they were able to make informed choices about their treatment. This shows that people who use the service understood the care and treatment choices available to them. None of the people we spoke with told us they had any difficulty in making appointments. One person told us “My husband works shifts so we’ve had to rearrange a few appointments but they’ve always been good about it”. They told us they felt the practice delivered care and treatment in a way that met their needs and that they felt safe at the service and had never seen anything of concern. People said they felt the practice was clean and staff always wore gloves and other protective clothing to prevent cross contamination; this was confirmed by our observation on the day. We saw that the practice had systems to reduce the risk of infection. However we had a concern that the correct decontamination procedure was not followed. People told us they had the opportunity to give feedback about their treatment. We saw a patient information leaflet contained details of opening times, emergency contacts and the complaints procedure.
|
Latest Additions:
|
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
