Old Harlow Health Centre, Garden Terrace Road, Harlow.
Old Harlow Health Centre in Garden Terrace Road, Harlow is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 10th March 2020
Old Harlow Health Centre is managed by Old Harlow Health Centre.
Contact Details:
Address:
Old Harlow Health Centre Jenner House Garden Terrace Road Harlow CM17 0AX United Kingdom
Telephone:
01279418136
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2020-03-10
Last Published
2016-01-21
Local Authority:
Essex
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Old Harlow Health Centre on 05 November 2015. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Data showed patient experience and satisfaction was good.
Information about services and how to complain was available and easy to understand.
Most patients said they found it easy to make an appointment, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management.
The practice obtained and acted upon feedback from the ‘Friends of Old Harlow Health Centre’ group. This is not a Patient Participation Group (PPG) although the practice is in the process of setting up a PPG.
The provider was aware of and complied with the requirements of the Duty of Candour.
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