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Care Services

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Orrell Park Medical Centre, Orrell Lane/Rice Lane, Liverpool.

Orrell Park Medical Centre in Orrell Lane/Rice Lane, Liverpool is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th September 2017

Orrell Park Medical Centre is managed by SSP Health GPMS Ltd who are also responsible for 16 other locations

Contact Details:

    Address:
      Orrell Park Medical Centre
      Trinity Church
      Orrell Lane/Rice Lane
      Liverpool
      L9 8BU
      United Kingdom
    Telephone:
      01515253051
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-09-20
    Last Published 2017-09-20

Local Authority:

    Liverpool

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

14th August 2017 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Orrell Park Medical Centre on 14 August 2017. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Orrell Park Medical Centre is situated in a health centre shared with other community clinics. There is disabled access, a hearing loop and translation facilities.

  • There were systems in place for reporting and recording significant events.

  • Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.

  • Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.

  • Patients we spoke with said there had been improvements in the appointment system and it was now easier to make an appointment. Urgent appointments were available the same day.

  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

  • The provider was aware of the requirements of the duty of candour.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

 

 

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