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Oxford Terrace & Rawling Road Medical Group, Bensham, Gateshead.

Oxford Terrace & Rawling Road Medical Group in Bensham, Gateshead is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 8th November 2017

Oxford Terrace & Rawling Road Medical Group is managed by Oxford Terrace & Rawling Road Medical Group.

Contact Details:

    Address:
      Oxford Terrace & Rawling Road Medical Group
      1 Oxford Terrace
      Bensham
      Gateshead
      NE8 1RQ
      United Kingdom
    Telephone:
      01914772169
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-11-08
    Last Published 2017-11-08

Local Authority:

    Gateshead

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

12th October 2017 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Oxford Terrace and Rawling Road Medical Group on 17 October 2016. The overall rating for the practice was good; but was requires improvement for providing safe services. The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Oxford Terrace and Rawling Road Medical Group on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 12 October 2017 to review in detail the actions taken by the practice to improve the quality of care.

The practice is rated as good overall, now including for providing safe services.

Our key findings at this inspection were as follows:

  • The practice had implemented an action plan to address the issues identified during the previous inspection. The relevant improvements had been made.
  • All non-clinical staff who had not received a DBS check had a risk assessment in their staff file as to why this was not necessary. We looked at a sample of two staff records and saw this to be the case.

  • We saw that the process for patient safety alerts had been strengthened. The practice policy was now to add them to the practice meeting agenda. We saw minutes to confirm this. There were copies of the alerts held with relevant action noted.

  • Vaccine refrigerators were monitored correctly to ensure they were fit for purpose.

  • The practice had the appropriate spillage kits and a cleaning schedule for the spirometer and nebuliser.

At our previous inspection on 17 October 2016 we said the provider should make improvements in some areas. We saw at this inspection that improvements had been made;

  • A comprehensive checking process had been implemented to ensure that emergency medicines and equipment were suitable for use.

  • Patient group directions (PGDs) were signed in line with recommended guidance.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

17th October 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Oxford Terrace and Rawling Road Medical Group on 17 October 2016. The overall rating for the practice was good; but was requires improvement for providing safe services. The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Oxford Terrace and Rawling Road Medical Group on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 12 October 2017 to review in detail the actions taken by the practice to improve the quality of care.

The practice is rated as good overall, now including for providing safe services.

Our key findings at this inspection were as follows:

  • The practice had implemented an action plan to address the issues identified during the previous inspection. The relevant improvements had been made.
  • All non-clinical staff who had not received a DBS check had a risk assessment in their staff file as to why this was not necessary. We looked at a sample of two staff records and saw this to be the case.

  • We saw that the process for patient safety alerts had been strengthened. The practice policy was now to add them to the practice meeting agenda. We saw minutes to confirm this. There were copies of the alerts held with relevant action noted.

  • Vaccine refrigerators were monitored correctly to ensure they were fit for purpose.

  • The practice had the appropriate spillage kits and a cleaning schedule for the spirometer and nebuliser.

At our previous inspection on 17 October 2016 we said the provider should make improvements in some areas. We saw at this inspection that improvements had been made;

  • A comprehensive checking process had been implemented to ensure that emergency medicines and equipment were suitable for use.

  • Patient group directions (PGDs) were signed in line with recommended guidance.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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