Packers, Virginia Water.

Packers in Virginia Water is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 25th July 2017

Packers is managed by Packers.

Contact Details:

Address: Packers Christchurch Road Virginia Water GU25 4RL United Kingdom Telephone: 01344842951

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2017-07-25
Last Published		2017-07-25

Local Authority:

Surrey

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

21st June 2017 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

Our previous focused inspection at Packers on 7 June 2016 found breaches of regulation relating to the safe delivery of services. The overall rating for the practice was good. Specifically, we found the practice to require improvement for provision of safe service. It was good for providing effective, caring, responsive and well led services. Consequently we rated all population groups as good. The previous inspection reports can be found by selecting the ‘all reports’ link for Packers on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 21 June 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 7 June 2016. This report covers our findings in relation to those requirements and improvements made since our last inspection.

We found the practice had made improvements since our last inspection. At our inspection on the 21 June 2017 we found the practice was meeting the regulations that had previously been breached. We have amended the rating for this practice to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services. Overall the practice is rated as good.

Our key findings were as follows:

• The practice had demonstrated improvement and all the areas of concerns from the previous inspection had been resolved.
• The practice had carried out remedial work to ensure fire safety in the premises.
• All staff had undertaken the fire safety awareness training.
• A satisfactory electrical installation condition report was issued in June 2017.
• We found the practice was not carrying out water temperature checks in the premises. However, the practice had responded proactively and informed us a day after the inspection that they had taken urgent steps to ensure the effective management of legionella. (Legionella is a term for a particular bacterium which can contaminate water systems in buildings).
• The practice had introduced effective monitoring system to ensure that accurate training records were kept of all training undertaken by staff.
• We saw evidence that the practice held monthly clinical team meetings and practice team meetings. We saw minutes were kept of all meetings to aid learning and information sharing.
• The practice had demonstrated improvement in governance arrangements.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

7th June 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

Our previous focused inspection at Packers on 7 June 2016 found breaches of regulation relating to the safe delivery of services. The overall rating for the practice was good. Specifically, we found the practice to require improvement for provision of safe service. It was good for providing effective, caring, responsive and well led services. Consequently we rated all population groups as good. The previous inspection reports can be found by selecting the ‘all reports’ link for Packers on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 21 June 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 7 June 2016. This report covers our findings in relation to those requirements and improvements made since our last inspection.

We found the practice had made improvements since our last inspection. At our inspection on the 21 June 2017 we found the practice was meeting the regulations that had previously been breached. We have amended the rating for this practice to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services. Overall the practice is rated as good.

Our key findings were as follows:

• The practice had demonstrated improvement and all the areas of concerns from the previous inspection had been resolved.
• The practice had carried out remedial work to ensure fire safety in the premises.
• All staff had undertaken the fire safety awareness training.
• A satisfactory electrical installation condition report was issued in June 2017.
• We found the practice was not carrying out water temperature checks in the premises. However, the practice had responded proactively and informed us a day after the inspection that they had taken urgent steps to ensure the effective management of legionella. (Legionella is a term for a particular bacterium which can contaminate water systems in buildings).
• The practice had introduced effective monitoring system to ensure that accurate training records were kept of all training undertaken by staff.
• We saw evidence that the practice held monthly clinical team meetings and practice team meetings. We saw minutes were kept of all meetings to aid learning and information sharing.
• The practice had demonstrated improvement in governance arrangements.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice