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Care Services

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Park Grove Surgery, Barnsley.

Park Grove Surgery in Barnsley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th June 2016

Park Grove Surgery is managed by Park Grove Surgery who are also responsible for 1 other location

Contact Details:

    Address:
      Park Grove Surgery
      94 Park Grove
      Barnsley
      S70 1QE
      United Kingdom
    Telephone:
      01226704343

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-06-28
    Last Published 2016-06-28

Local Authority:

    Barnsley

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

9th May 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Park Grove Surgery on 9 May 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.

  • Risks to patients were assessed and well managed.

  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.

  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.

  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.

  • The practice had good facilities and was well equipped to treat patients and meet their needs.

  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

  • The provider was aware of and complied with the requirements of the duty of candour.

    Professor Steve Field (CBE FRCP FFPH FRCGP) 

    Chief Inspector of General Practice

12th November 2013 - During a routine inspection pdf icon

We found patients were fully involved in decisions relating to their treatment and care. We found patients privacy and dignity was maintained whilst attending the practice. Patient’s overall experience when attending the practice had been positive. For example patients told us “[Staff are] friendly and sort you out”, “Fabulous here” and “They know you as a person and they know my whole family too.”

We found processes were in place to safeguard patients from the risks of abuse.

We conducted a tour of the premises and found it was clean and tidy. There were systems in place to reduce the risk and spread of infection.

We found staff were adequately supported because they received regular training sessions and an annual appraisal.

We found there were effective systems to regularly assess and monitor the quality of service that patients receive.

 

 

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