Perfect Smile Associates Limited - Putney branch, London.Perfect Smile Associates Limited - Putney branch in London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 31st August 2018 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
1st August 2018 - During a routine inspection
We carried out this announced inspection on 01 August 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Perfect Smile Putney is in the Wandsworth and provides NHS and private treatment to patients of all ages.
There is level access for people who use wheelchairs and those with pushchairs. The practice has parking available on side roads and in nearby car parks.
The dental team includes six dentists, two dental hygienists, three receptionists (one of which also acts a dental nurse), five dental nurses, and the practice manager. The practice has seven treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
On the day of inspection, we collected 15 CQC comment cards filled in by patients.
During the inspection we spoke with two dentist, a dental hygienist, two dental nurses, a receptionist and the practice manager. The area manager was also at the practice on the day of the inspection. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday 09:00 - 19:00
Tuesday 08:00 - 19:00
Wednesday 09:00 - 18:00
Thursday 08:00 - 20:00
Friday 09:00 - 17:30
Saturday 09:00 - 14:00
Our key findings were:
There were areas where the provider could make improvements. They should:
.
14th July 2015 - During a routine inspection
We carried out an announced comprehensive inspection on 14 July 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Perfect Smile – Putney is located in the London Borough of Wandsworth and provides private and NHS dental services. The demographics of the practice were mainly working professionals. The practice opening times are as follows:
Monday 9.00am-7.00pm; Tuesday 8.00am – 7.00pm; Wednesday 9.00am-7.00pm; Thursday 8.00am – 7.00pm: Friday 9.00am -5.30PM; Closed Saturday and Sunday.
The practice manager was the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
The inspection took place over one day and was undertaken by a Care Quality Commission (CQC) inspector and dental specialist adviser. We spoke with staff and reviewed policies and procedures and dental care records. We spoke with four patients on the day of the inspection and received 15 CQC comment cards completed by patients.
Facilities within the practice include seven treatment rooms, a dedicated decontamination area, and a reception area.
The staff structure of the practice is comprised of a principal dentist (who is also the owner), six dentists, one hygienist, a practice manager, three receptionists, seven dental nurses and one trainee dental nurse.
To assess the quality of care provided by the practice, we looked at practice policies and protocols and other records.
Our key findings were :
There were areas where the provider could make improvements and should:
|
Latest Additions:
|