Pontesbury Medical Practice, Pontesbury, Shrewsbury.
Pontesbury Medical Practice in Pontesbury, Shrewsbury is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd November 2016
Pontesbury Medical Practice is managed by Pontesbury Medical Practice.
Contact Details:
Address:
Pontesbury Medical Practice Hall Bank Pontesbury Shrewsbury SY5 0RF United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Pontesbury Medical Practice on 3 March 2016. After the comprehensive inspection, the practice was rated as good overall with requires improvement in providing safe services. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Pontesbury Medical Practice on our website at www.cqc.org.uk. We undertook a focussed follow up inspection on 20 September 2016 to check that improvements had been made. The practice is rated as good for providing safe services and rated good overall.
Our key findings across all the areas we inspected were as follows:
Patients were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
General health and safety risk assessments had been completed, this included fire exits and maintenance records of all equipment including the wheelchair.
Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment. Training included a documented induction system and safeguarding adults and children to the appropriate levels as well as basic life support.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance.
The provider was aware of and complied with the requirements of the duty of candour.
The practice had good facilities and was well equipped to treat patients and meet their needs.
The practice ensured their recruitment arrangements included Disclosure and Barring Service (DBS) checks were completed for staff who had contact with potentially vulnerable patients and staff references recorded.
Staff who provide a chaperone service were in receipt of chaperone training and had a Disclosure and Barring Service (DBS) check completed.
The practice proactively sought feedback from staff including annual appraisals and patients, which it acted on.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Pontesbury Medical Practice on 3 March 2016. After the comprehensive inspection, the practice was rated as good overall with requires improvement in providing safe services. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Pontesbury Medical Practice on our website at www.cqc.org.uk. We undertook a focussed follow up inspection on 20 September 2016 to check that improvements had been made. The practice is rated as good for providing safe services and rated good overall.
Our key findings across all the areas we inspected were as follows:
Patients were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
General health and safety risk assessments had been completed, this included fire exits and maintenance records of all equipment including the wheelchair.
Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment. Training included a documented induction system and safeguarding adults and children to the appropriate levels as well as basic life support.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance.
The provider was aware of and complied with the requirements of the duty of candour.
The practice had good facilities and was well equipped to treat patients and meet their needs.
The practice ensured their recruitment arrangements included Disclosure and Barring Service (DBS) checks were completed for staff who had contact with potentially vulnerable patients and staff references recorded.
Staff who provide a chaperone service were in receipt of chaperone training and had a Disclosure and Barring Service (DBS) check completed.
The practice proactively sought feedback from staff including annual appraisals and patients, which it acted on.
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