Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Practice 2, Medical Centre, Bridlington on 5 November 2015. The overall rating for the practice was good. The full comprehensive report on the November 2015 inspection can be found by selecting the ‘all reports’ link for Practice 2, Medical Centre, Bridlington on our website at www.cqc.org.uk.

This inspection was a desk-based review carried out on 29 September 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 5 November 2015. This report covers our findings in relation to those requirements.

Overall the practice is rated as good.

Our key findings were as follows:

Arrangements were in place to assess and manage the risks of and minimise the spread of health care associated infections.

Appropriate recruitment checks had been undertaken prior to staff being employed.

Arrangements were in place to monitor the use of blank prescriptions.

However there were areas of practice where the provider should make improvements:

• Follow recruitment procedures to ensure only fit and proper persons are employed.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Practice 2 Medical Centre on 5 November 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows;

• There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
• Systems were in place to assess risks to patients however they were not always followed. Full recruitment checks had not been undertaken for GPs employed within the last 18 months at the practice. Also infection control guidance was not fully implemented in the practice.
• Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
• Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
• Information about services and how to complain was available and easy to understand.
• Patients said they sometimes had to wait for routine appointments and to see a named GP. Urgent appointments were available the same day.
• The practice had good facilities and was well equipped to treat patients and meet their needs.
• There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
• The provider was aware of and complied with the requirements of the Duty of Candour.

However there were areas of practice where the provider must make improvements;

• Ensure recruitment checks are undertaken for all staff employed at the practice.

• Ensure flooring in the treatment room is easily cleaned, seamless and smooth, slip-resistant, and appropriately wear-resistant.

• Ensure all clinical waste bins are foot operated.

• Ensure an annual infection control audit is undertaken.

There were areas of practice where the provider should make improvements

• Ensure there is an audit trail of blank prescriptions forms.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice