Princess of Wales Hospital, Ely.Princess of Wales Hospital in Ely is a Hospital, Long-term condition and Rehabilitation (illness/injury) specialising in the provision of services relating to diagnostic and screening procedures, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 11th July 2013 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
29th May 2013 - During an inspection to make sure that the improvements required had been made
We completed this follow up inspection to check that the trust had acted on improvements that we said needed to be made after our inspection of 2 August 2012. The current inspection was delayed because the trust closed the ward on 31January 2013 so that it could be refurbished. The ward re-opened on 17 May 2013. Before it was re-opened the trust wrote to us and said that it had completed all of the necessary improvements. During our inspection of 29 May 2013, patients said that they received all of the medical, nursing and personal care they needed. A patient said, “I really can’t speak too highly about the staff because they’re so helpful and kind”. Another patient said, “I feel that I’m in safe hands here and that they’ll get me home as soon as possible. I’ve seen the occupational therapist and she’s helping me with exercises to get better”. We saw that patients were treated with dignity and respect. Records showed that there was a clear emphasis on rehabilitation with patients being supported to develop their independence. Documents and records showed that patients’ needs for medical, nursing and personal care had been assessed and that care had been delivered in a reliable and consistent way. We saw that the ward was equipped with a modern call bell system and that patients promptly received help from staff when they called for assistance.
2nd August 2012 - During a routine inspection
People we spoke with said that they staff treated them with respect. One person said, “Staff here have been very good. They are very kind”. Another person told us, “It’s not too bad here, I get well looked after considering the amount of staff on duty”.
29th December 2010 - During a routine inspection
Comments we received from people using the service clearly indicated that they felt well informed and that the staff had treated them in a respectful and professional manner at all times. They confirmed that they had received clear information regarding waiting times. All people we spoke with were very positive about the treatment and care that they had received and were complimentary about the staff. People stated that staff were professional and well organised and explained procedures and treatment to be given. People felt that they were well informed about follow up arrangements and referral to healthcare professionals where appropriate. People were aware that they could access refreshments at the nearby facilities and could use the drinks dispenser in the unit.
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