Prodenta, 227 St Johns Hill, London.Prodenta in 227 St Johns Hill, London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 25th April 2016 Contact Details:
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17th March 2016 - During a routine inspection
We carried out an announced comprehensive inspection on 17 March 2016 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Prodenta is a dental practice located in the London Borough of Wandsworth. The premises are on the ground floor of a building situated in a high-street location. There is one treatment room, a dedicated decontamination room, an administrative office, a waiting room with reception area, and a patient toilet.
The practice provides private services to adults and children. The practice offers a range of dental services including routine examinations and treatment, veneers, extractions, crowns and bridges and some minor orthodontic treatments.
The staff structure of the practice consists of a principal dentist and a trainee dental nurse.
The practice opening hours are from 8.00am to 6.00pm on Monday, Tuesday and Friday, from 9.00am to 5.00pm on Wednesday, and from 9.00am to 8.00pm on Thursday. The practice is also open in the morning on alternate Saturdays.
The principal dentist was the registered manager. A registered manager is a person who is registered with the CQC to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
The inspection took place over one day and was carried out by a CQC inspector and a dental specialist advisor.
Six people provided feedback about the service. Patients were positive about the care they received from the practice. They were complimentary about the friendly and caring attitude of the dental staff.
Our key findings were:
There were areas where the provider could make improvements and should:
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