Richmond Road Surgery, Sheffield.

Richmond Road Surgery in Sheffield is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 22nd September 2017

Richmond Road Surgery is managed by Dr Rahul Mehrotra.

Contact Details:

Address: Richmond Road Surgery 400 Richmond Road Sheffield S13 8LZ United Kingdom Telephone: 01142395243

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2017-09-22
Last Published		2017-09-22

Local Authority:

Sheffield

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

6th December 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Richmond Road Surgery on 6 December 2016. The overall rating for the practice was good with requires improvement for being well-led. The full comprehensive report from December 2016 inspection can be found by selecting the ‘all reports’ link for Richmond Road Surgery on our website at www.cqc.org.uk.

This inspection was a desk based review carried out on 18 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 6 December 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is rated as good.

Our key findings were as follows:

• The provider submitted to the Commission further evidence as part of this inspection to support improvements undertaken to the governance framework and the delivery of good quality care. For example, drafting and implementation of a note summarising and data entry protocol and a test results protocol.
• The provider had commenced some clinical audits and reviews of patients outcomes to contribute to a programme of continuous quality assurance. We saw, from minutes of clinical practice meetings in May, June and August 2017, audits were discussed with staff.
• The provider had drafted and implemented an exception reporting protocol to ensure those patients who did not attend for a review, or where a medication cannot be prescribed due to a contraindication or side-effect were consistently managed.
• The practice had recently gathered feedback from patients through the patient participation group (PPG) and through a survey to consult with patients about moving all of the services to one site.
• Patient satisfaction with GP consultations had improved in the most recent (July 2017) National GP patient survey.

However, there is one area of practice where the provider should make improvement:

• The provider should review the clinical audit templates, used to capture all of the evidence, and include reference to the relevant National Institute for Health and Care Excellence (NICE) best practice guidelines as appropriate.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice

1st January 1970 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Richmond Road Surgery on 6 December 2016. The overall rating for the practice was good with requires improvement for being well-led. The full comprehensive report from December 2016 inspection can be found by selecting the ‘all reports’ link for Richmond Road Surgery on our website at www.cqc.org.uk.

This inspection was a desk based review carried out on 18 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 6 December 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is rated as good.

Our key findings were as follows:

• The provider submitted to the Commission further evidence as part of this inspection to support improvements undertaken to the governance framework and the delivery of good quality care. For example, drafting and implementation of a note summarising and data entry protocol and a test results protocol.
• The provider had commenced some clinical audits and reviews of patients outcomes to contribute to a programme of continuous quality assurance. We saw, from minutes of clinical practice meetings in May, June and August 2017, audits were discussed with staff.
• The provider had drafted and implemented an exception reporting protocol to ensure those patients who did not attend for a review, or where a medication cannot be prescribed due to a contraindication or side-effect were consistently managed.
• The practice had recently gathered feedback from patients through the patient participation group (PPG) and through a survey to consult with patients about moving all of the services to one site.
• Patient satisfaction with GP consultations had improved in the most recent (July 2017) National GP patient survey.

However, there is one area of practice where the provider should make improvement:

• The provider should review the clinical audit templates, used to capture all of the evidence, and include reference to the relevant National Institute for Health and Care Excellence (NICE) best practice guidelines as appropriate.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice