Ridgmount Practice in London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 6th March 2017
Ridgmount Practice is managed by Ridgmount Practice.
Contact Details:
Address:
Ridgmount Practice 8 Ridgmount Street London WC1E 7AA United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection on 1 December 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients told us they had good access to the service and there was continuity of care.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about how to complain was available and easy to understand. Comments and complaints were analysed and improvements were made to the quality of care as a result of complaints and concerns.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management.
The practice was aware of and complied with the requirements of the duty of candour.
However, there was an area of practice were improvement should be made:
The practice should continue with efforts to identify patients with caring responsibilities, so that they may offered and have access to appropriate support.