People using the service told us that they were satisfied with the treatment they had received and way it was provided. One person told us "The dentist always explains the treatment to me and reason it is needed in detail so that I understand". The procedure for consultation and treatment was fully explained including the fees charged. People were also told about any risks that might arise from treatments chosen and required to sign consent to treatment. One person using the service told us "Friendly, comfortable and efficient". They felt treated with dignity, respect and had received consultations and treatment in a way that maintained their privacy. Someone told us "I was very happy with the way I was welcomed and cleanliness of the practice".

They did not comment on the practice infection control or quality control systems. They did tell us they thought the practice was kept clean, tidy and felt safe using the service. They also confirmed that they had completed feedback questionnaires.