During the inspection we spoke with the dentist, a dental hygienist, two dental nurses and receptionist. After the inspection we spoke by telephone with five people who had used the practice to ask them about their experiences of the service.

The people we spoke with were complimentary about the service they had received. One person told us that they were: “Highly delighted” with the dentist and: “Couldn’t fault in any way”. Another person said that it had been: “A pleasure to go there”.

Systems were in place to ensure that the practice was clean and that instruments were sterilised. This was to make sure that people were not placed at risk of cross infection.

Arrangements were in place to make sure that people were protected from the risk of harm.

Staff received a range of training so that they were able to update their skills and knowledge.

There were systems in place that make sure people who used the practice were asked for their views about the service they had received. This was so that the provider could use this information to make any necessary improvements. Audit systems were in place which made sure that people were not placed at risk of receiving inappropriate care and treatment.