During our visit to the hospital we visited Q1 and Q2 wards (Geriatric/ Stroke Service), the Day Surgery Unit and M2 ward (Respiratory medicine/ Pulmonary Hypertension service). We spoke with 22 members of staff, 12 people using the service and five relatives. We also looked at ten staff folders.

People were positive about their stay in the hospital. They told us that they felt respected and that staff were “polite”, “courteous”, “approachable” and “professional.” All of the people that we spoke with told us that their privacy and dignity was upheld.

Most of the people that we spoke with told us that they had been involved in their care and treatment and that it had been explained to them. We found that people who used the service were given appropriate information and support regarding their care or treatment.

People who used the service told us that the staff were organised, efficient and professional. One person told us “Staff seem to know what they are doing. Ask a question about your condition and the staff seem to know. ”

Staff were mostly positive and felt well supported. We found that staff received appropriate professional development.

We did not speak to people who used this service as part of this review. We looked at a random sample of medical records. This was to check that current practice ensured that no treatment for the termination of pregnancy was commenced unless two certificated opinions from doctors had been obtained.

Our rating of the hospital stayed the same. We rated the hospital as good because we rated the domain of well-led as outstanding and we rated safe, effective, caring and responsive as good.