Ruislip Nursing Home is a care home providing accommodation, personal and nursing care for up to 24 older people, including people living with the experience of dementia and people receiving care at the end of their life. At the time of our inspection, 23 people were using the service.

At the last inspection, the service was rated 'Good' for Safe, Caring, Responsive and Well Led and 'Outstanding' for Effective. It was therefore rated 'Good' overall.

At this inspection we found the service remained Good overall.

People continued to receive care in ways which helped them to remain safe. Staff understood the risks to people’s safety and people were protected from the risk of harm. There was enough staff to provide support to people to meet their needs, the provider carried out checks on new staff before they started work and people received their prescribed medicines safely.

The care people received continued to be effective. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff received training that enabled them to meet the needs of people who used the service. People made their own day to day decisions about their care. Staff checked people agreed to the care offered before assisting them. Staff supported people to stay well and access health care services. Healthcare professionals told us the service provided very good standards of end of life care and pressure ulcer prevention.

Staff had built caring relationships with people using the service and encouraged them to make their own choices and maintain their independence. Staff treated people with warmth, respect and dignity.

The provider listened to the views and suggestions of people using the service and their relatives. People’s care plans reflected their preferences and unique histories and there were opportunities for people to do fun and interesting things. The provider had systems in place to manage and respond to any complaints they received.

People, their relatives and staff were encouraged to make any suggestions to improve the care provided and develop the home further. The registered manager worked with people, their relatives and other organisations in an open way so people would enjoy the best well-being possible. Regular checks were in place to assess and monitor the quality of the service and action taken to drive through improvements for the benefit of people living at the home.

Further information is in the detailed findings below.

Ruislip Nursing Home is a care home providing accommodation, personal and nursing care for up to 24 older people, including people living with the experience of dementia and people receiving care at the end of their life. At the time of our inspection, 23 people were using the service.

At the last inspection, the service was rated 'Good' for Safe, Caring, Responsive and Well Led and 'Outstanding' for Effective. It was therefore rated 'Good' overall.

At this inspection we found the service remained Good overall.

People continued to receive care in ways which helped them to remain safe. Staff understood the risks to people’s safety and people were protected from the risk of harm. There was enough staff to provide support to people to meet their needs, the provider carried out checks on new staff before they started work and people received their prescribed medicines safely.

The care people received continued to be effective. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff received training that enabled them to meet the needs of people who used the service. People made their own day to day decisions about their care. Staff checked people agreed to the care offered before assisting them. Staff supported people to stay well and access health care services. Healthcare professionals told us the service provided very good standards of end of life care and pressure ulcer prevention.

Staff had built caring relationships with people using the service and encouraged them to make their own choices and maintain their independence. Staff treated people with warmth, respect and dignity.

The provider listened to the views and suggestions of people using the service and their relatives. People’s care plans reflected their preferences and unique histories and there were opportunities for people to do fun and interesting things. The provider had systems in place to manage and respond to any complaints they received.

People, their relatives and staff were encouraged to make any suggestions to improve the care provided and develop the home further. The registered manager worked with people, their relatives and other organisations in an open way so people would enjoy the best well-being possible. Regular checks were in place to assess and monitor the quality of the service and action taken to drive through improvements for the benefit of people living at the home.

Further information is in the detailed findings below.