During our inspection of this service in March 2013 we found non-compliance with recruitment processes. We found that there was a lack of evidence to demonstrate that all of the required checks had been undertaken before staff began work. We carried out this inspection to find out if improvements had been made and found that they had.

During our inspection processes we spoke to five people who had recently used this dental practice or were receiving treatment. People told us that they were happy with the service that had been provided and the treatment they had received. One person told us, “I have been using that dentist for years. They are really good”. Another person said, “The service is very good. I am always happy with my care and treatment”.

People told us and we saw that staff were helpful and polite. We found that people had received the care and treatment they needed. People told us that they were informed about the treatment they needed and were given choices and options regarding this.

We saw that processes were in place to prevent infection. People we spoke with had no concerns about the cleanliness of the practice.

Recruitment processes had not been as thorough and safe as they should have been to give assurance that only suitable staff had been employed.

We saw that processes were in place to monitor the quality of the service provided to benefit the people who used it.